DCR Offers New Way to Connect Via Office Hours Appointments

Great news! The Department of Cannabis Regulation is now offering public Office Hours for individuals to meet with staff from the Licensing and Compliance divisions as well as the Social Equity Program beginning on January 5, 2026. This means that as an applicant, licensee, or interested party, you can book a 20-minute appointment with the appropriate DCR team based on your questions. The new Office Hours replaces the walk-in public counter. Here’s what you need to know about scheduling an Office Hours appointment.

Appointment sign ups will be available starting now. Individuals can book an appointment via this link. Teams are available in person and online as follows: 

Licensing Team

Analysts in Licensing are best suited to answer questions related to DCR's licensing application processes.

Compliance & Enforcement Team (CED)

Analysts in CED are best suited to answer questions related to DCR's compliance program, including requirements for the Annual Compliance Inspection.

Social Equity Program Team

Analysts in SEP are best suited to answer questions related to the services and resources available to Social Equity Applicants.

DCR Office Hours will replace the walk in front counter. Office Hours offer more direct access to DCR staff and information. 

Here are some notes on what Office Hours are not:

• A forum to provide legal advice
• Recommendations on individual business decisions
• Determinations on applications or other modification requests

For questions about a specific application record, applicants must reach out directly to their assigned analyst. DCR asks that individuals book no more than one appointment per DCR division team during a week. These appointments are free and you should not be charged for DCR Office Hours appointments. 

For more information, call (213) 978-0738, or email cannabis@lacity.org.